Privacy Policy

This Privacy Policy explains how personal information is collected, used and protected when you visit nunoalexandrecosta.com, contact Nuno Alexandre Costa, subscribe to communications, or purchase resources through this website.
 
1. Who is responsible for your data?
The data controller for this website is:
Nuno Alexandre Costa
Independent professional / sole trader
Portugal
Email: nuno.alexandre.c.costa@gmail.com

If you have questions about this Privacy Policy or would like to exercise your data protection rights, you can contact Nuno using the email address above.

2. What personal data is collected?
Depending on how you use the website, personal data may include:
Information you provide directly, such as your name, email address, telephone number, company or organisation, professional role, and any information you choose to include in a contact form or message.
Newsletter information, such as your name, email address, subscription preferences and consent record, if you choose to subscribe to email communications when this feature becomes available.
Purchase information, if you purchase an Executive Prompt or another digital resource through the website. This may include your name, email address, billing information, transaction details and information required to fulfil the purchase and comply with accounting or legal obligations.
Payment card and other payment information may be processed directly by the payment service provider used at checkout rather than by Nuno Alexandre Costa.
Technical information may also be processed when you use the website, including IP address, device and browser information and information necessary for the security and operation of the website.
Information relating to cookies and similar technologies is explained separately in the Cookie Policy.

3. Why is your personal data used?
Personal data is processed only where there is an appropriate legal basis under applicable data protection law.
It may be used to:

• respond to enquiries and communicate with you when you contact Nuno;

• take steps at your request before entering into a professional engagement or contract;

• provide resources or services you have purchased;

• process and maintain records relating to transactions;

• send newsletters or other marketing communications where you have given consent;

• maintain the security, functionality and integrity of the website;

• comply with legal, tax, accounting or regulatory obligations; and

• establish, exercise or defend legal claims where necessary.

Depending on the circumstances, the legal basis for processing will be your consent, the steps necessary to enter into or perform a contract, compliance with a legal obligation, or a legitimate interest, provided that this interest does not override your rights and freedoms.

4. Newsletter and marketing communications
If you choose to subscribe to the newsletter or other email communications, your information will be used for that purpose based on your consent.
You can withdraw your consent at any time by using the unsubscribe option included in marketing emails or by contacting nuno.alexandre.c.costa@gmail.com.
Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
You will not be added to a marketing mailing list simply because you submitted an enquiry through the contact form or purchased a resource.

5. Purchases and payments
Digital resources, including Executive Prompt products, may be purchased through this website.
The website is hosted and operated using Wix, and payment transactions may be processed using Wix Payments or another payment provider made available at checkout, such as Stripe or PayPal.
Where a third-party payment provider is used, that provider processes certain payment and transaction information according to its own privacy practices.
Nuno Alexandre Costa does not need to receive or store your full payment-card details in order to fulfil your purchase.

6. Wix and other service providers
This website is built and hosted using Wix.
Wix and other service providers may process personal data on Nuno's behalf where necessary to provide website hosting, forms, ecommerce, communications, security and related technical services.
Personal information will only be shared where necessary to operate the website, fulfil a request or transaction, comply with the law, or where you have otherwise authorised the disclosure.
Personal data is not sold to third parties.

7. International data transfers
Some technology and service providers used to operate this website may process information outside Portugal or the European Economic Area.
Where personal data is transferred internationally, appropriate safeguards required under applicable data protection law will be relied upon where necessary, such as an adequacy decision or approved contractual safeguards.

8. How long is personal data kept?
Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or regulatory requirements.
For example, enquiry information will be retained only for as long as necessary to respond to and manage the enquiry or resulting professional relationship. Transaction and accounting records may need to be retained for longer periods where required by law.
Newsletter information will generally be retained until you unsubscribe or withdraw your consent, subject to retaining limited information where necessary to record that request.

9. Your data protection rights
Under the GDPR, depending on the circumstances, you may have the right to:

• request access to personal data held about you;

• ask for inaccurate or incomplete information to be corrected;

• request deletion of your personal data;

• request restriction of processing;

• object to certain processing;

• receive certain personal data in a portable format;

• withdraw consent where processing is based on consent; and

• lodge a complaint with a data protection supervisory authority.
   

To exercise any of these rights, contact nuno.alexandre.c.costa@gmail.com.
Identity verification may be requested where reasonably necessary before responding to a request.
10. Complaints
If you have concerns about how your personal data is handled, please contact Nuno first so the matter can be investigated.
You also have the right to lodge a complaint with the Portuguese data protection supervisory authority:
Comissão Nacional de Proteção de Dados (CNPD)
Portugal
CNPD official website
You may also have the right to contact another competent supervisory authority in the European Union depending on your circumstances.

11. Security
Reasonable organisational and technical measures are used to protect personal data against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet-based system can be guaranteed to be completely secure.

12. Links to other websites
This website may contain links to external websites or services. Nuno Alexandre Costa is not responsible for the privacy practices of third-party websites, and you should review their privacy information when using those services.

13. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or applicable legal requirements.
The date at the top of this page will be updated when material changes are made.